The Frequently Asked Questions Page is where a mother, father, grandmother or grandfather can find the answers to most of their questions about the design of a unique, professional and affordable website for their son, daughter, grandson or granddaughter

   
   

  Do I have to know anything about computers?  
   

  How will the site encourage contact?  
      Will my grandchild know what to do?  
      How do I tell my grandchild about the site?  
      What if I don't have any current pictures?  
      How long will it take for the site to be ready?  
      Can my grandchild update the site?  Can I?  
      How will I know if I like the site?  
      What is a domain?  What does it do?  
      Can you put music/JAVA on the site?  
      Will you make a site using a graphic I've seen?  
    .   Can I reach you by phone?  Email?  FAX?  
      How much are the websites?  
      Do you design sites only for grandchildren?  
Answers To FAQ's
Do I have to know anything about computers?
Absolutely not!  We will handle all of the "technical stuff" and guide you (and your grandchild) through every step needed.  Your roll is typical of the many things you do as a grandparent.  It's like the Beatles said, "ALL YOU NEED IS LOVE."

How will the site encourage contact?
Several ways . . .
  • Working together to update the website.
  • Communicating with the new email addresses in your grandchild's domain.
  • The site itself . . . One option we offer is a "secret" hyperlink to your email address which the youngster has only to "click" to send you an email.  Another is a pre-scheduled message that "pops" up, such as "Have you talked to your Grandmother lately" or "Don't forget your Grandfather's Birthday next Saturday."  If you like, we can even have a picture appear with a message.

Will my grandchild know what to do?
It will surprise you (if it hasn't already) what young people know about computers and the "web."  Here in Florida, students are introduced to computers in the 1st Grade and, in some cases, Kindergarten and Pre-School.  So, your grandchild, in all probability, has enough knowledge to handle and enjoy a web site.  Should he or she not, we suggest that perhaps a web site would be a way to acquire these skills; but only with proper supervision, of course.

How do I tell my grandchild about the site?
The website will be located at an address on the web called a URL (Uniform Resource Locator).  It will look something like this: www.yourgrandchild'sname.com.  Since your grandchild probably already knows what a URL is, sending the gift can be done in various ways.  Most common is a gift card (Christmas, Birthday, etc.) with the URL written out and a comment like "hey, you ought to check this out."  Some clients have put the URL in an envelope and gift wrapped it in a large box while others have simply sent a loving email.

One of our clients asked us to prepare a laminated Card which was sent by FEDEX to arrive on Christmas Eve.  A similar card is shown below.  "Click" on it and see the creative way these grandparents delivered their gift.  While you're at it, go ahead and review the Sample Site that is linked to the card.

Please remember that no matter how you communicate the gift to your grandchild, the most important thing is that it has come from you!

What if I don't have any current pictures?
No Problem . . . we can design a very nice website without pictures using graphics, music, games and other features that your grandchild will enjoy.  Once pictures that you like become available, we will be happy to insert them for you or your grandchild.

How long will it take for the site to be ready?
It usually takes 10 days or less to produce a quality website.  A longer period may be necessary if you want a large site with many pages and special features. 

Can my grandchild update the site?  Can I?
Yes. We will provide you with the access codes which will allow you (or your grandchild) to make changes in the site.  However, we do not advise you try to update the site yourself unless you know your way around Microsoft Front Page, HTML or FTP.  If you do decide to make your own changes, always keep a "backup" of your site.  And remember, we will always have the files for the original site if you need them.

How will I know if I like the site?
When the design of the site is completed, we will post it in a "preview" section of our website prior to its publication in your grandchild's URL.  We will then notify you where to view the site and make those changes you suggest. It is only after this procedure that we publish the final version of the site.

What is a domain?  What does it do?
A domain is best understood as a person's (or Company's) special place on the Internet where only their information can be found.  Domains are registered and cannot be accessed by anyone else.  The first year's registration for your grandchild's domain is included with the website and the only requirement is the name be different from any others registered.  This normally doesn't present a problem, for example: The domain www.billsmith.com is not available but www.aboutbillsmith.com is (as of this writing).

We use the domain to establish email addresses for your grandchild, you and 3 others.  The kids think it's really neat to have email addresses like terry@terrywilliams.com or grandpa.art@terrywilliams.com.

In order for a domain to be used on the Internet, arrangements must be made with a "Host" server (computer) so that the website and email addresses are available to the "web."  Hosting arrangements are part of the services we provide when you order a website.

Can you put music/JAVA on the site?
Music can be added to any site like the Beatles" "All You Need Is Love" which played when you entered this page.  We prefer to use "midi" files, which is music that is electronically and digitally produced, because the files are smaller and "load" quickly.  If you want to include popular artists' actual music, we will be glad to do so just as long as you understand that these large "wav" or "MP3" files take much longer to load and may detract from the site unless your grandchild and other potential viewers of the site have high speed Internet connections.

We use JAVA script and JAVA applets on all our sites to create games and other special effects.  We do make an effort not to "over-do-it" because these applications also take additional time to "load."

Will you make a site using a graphic I've seen?
That depends . . . If the graphic is not "protected" or offered free on the Internet . . . the answer is Yes.  If the graphic is from another website, we will be happy to inquire of its availability and cost (if any).  Otherwise, NO.  We respect the proprietorship of other websites and we expect them to regard your grandchild's site similarly.

Can I reach you by phone?  Email?  FAX?
This information can be found on the "HOW TO ORDER" page by "clicking" here.  However, we are happy to provide this information here:
Telephone: (225) 907-6158

Email: joshcox@websitesforgrandkids.com

Fax: (772) 465-0333

Snail Mail:
37679 Rue DeLac
Denham Springs, LA 70706-1512

How much are the websites?
This information can be best reviewed at the "PRICE LIST" page which you can get to by "clicking here."

Do you design sites only for grandchildren?
No. . . we design websites of all kinds for individuals and companies through our parent firm, JOSH COX & ASSOCIATES.  But our favorite web design activity is for grandchildren and their grandparents because not only is it fun for us, but also it creates a unique and enjoyable activity for the users.  That's why we have this special website for them.

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